Ticket #2544 (closed defect: Not Reproducible)

Opened 12 months ago

Last modified 3 months ago

Issue with WEB GUI

Reported by: zenoss Owned by: ian
Priority: 2 - High Milestone: zenoss-2.2
Component: User Interface Version: 2.1.1
Keywords: Cc: brian.bonnell@…
Community Patch Attached: Deployed @ Customer:
Installer: Maintenance Target:
Specific ZenPack: Maintenance Status:
Documentation Note?: Not required Regression:

Description

Every time I select any items on the menu to the left on the web gui, the following error is displayed:
Setup is: CentOS 5
Zenoss version is 2.1.2

Type: KeyError
Value: 1199652340

Traceback (innermost last):
Module ZPublisher.Publish, line 114, in publish Module ZPublisher.mapply, line 88, in mapply Module ZPublisher.Publish, line 40, in call_object Module Products.ZenModel.ZenModelBase, line 66, in call Module Shared.DC.Scripts.Bindings, line 311, in call Module Shared.DC.Scripts.Bindings, line 348, in _bindAndExec Module Products.CMFCore.FSPageTemplate, line 195, in _exec Module Products.CMFCore.FSPageTemplate, line 134, in pt_render Module Products.PageTemplates.PageTemplate, line 104, in pt_render
<FSPageTemplate at /zport/deviceOrganizerStatus used for /zport/dmd/Groups> Module TAL.TALInterpreter, line 206, in call Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 711, in do_useMacro Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 426, in do_optTag_tal Module TAL.TALInterpreter, line 411, in do_optTag Module TAL.TALInterpreter, line 406, in no_tag Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 711, in do_useMacro Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 426, in do_optTag_tal Module TAL.TALInterpreter, line 411, in do_optTag Module TAL.TALInterpreter, line 406, in no_tag Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 734, in do_defineSlot Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 426, in do_optTag_tal Module TAL.TALInterpreter, line 411, in do_optTag Module TAL.TALInterpreter, line 406, in no_tag Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 734, in do_defineSlot Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 426, in do_optTag_tal Module TAL.TALInterpreter, line 411, in do_optTag Module TAL.TALInterpreter, line 406, in no_tag Module TAL.TALInterpreter, line 250, in interpret Module TAL.TALInterpreter, line 477, in do_setLocal_tal Module Products.PageTemplates.TALES, line 221, in evaluate
URL: file:ZenModel/skins/zenmodel/deviceOrganizerStatus.pt
Line 126, Column 4
Expression: <PythonExpr here.ZenTableManager.getBatch(tableName,objects)>
Names:{'container': <ZentinelPortal at /zport>,

'context': <DeviceGroup at /zport/dmd/Groups>,
'default': <Products.PageTemplates.TALES.Default instance at 0xb773588c>,
'here': <DeviceGroup at /zport/dmd/Groups>,
'loop': <Products.PageTemplates.TALES.SafeMapping object at 0xa36062c>,
'modules': <Products.PageTemplates.ZRPythonExpr._SecureModuleImporter instance at 0xb773c8ec>,
'nothing': None,
'options': {'args': ()},
'repeat': <Products.PageTemplates.TALES.SafeMapping object at 0xa36062c>,
'request': <HTTPRequest, URL=http://192.168.2.195:8080/zport/dmd/Groups>,
'root': <Application at >,
'template': <FSPageTemplate at /zport/deviceOrganizerStatus used for /zport/dmd/Groups>,
'traverse_subpath': [],
'user': admin}Module Products.PageTemplates.ZRPythonExpr, line 47, in call

traceback_info: here.ZenTableManager.getBatch(tableName,objects) Module Python expression "here.ZenTableManager.getBatch(tableName,objects)", line 1, in <expression> Module Products.ZenWidgets.ZenTableManager, line 145, in getBatch Module Products.ZenWidgets.ZenTableManager, line 95, in setupTableState Module Products.ZenWidgets.ZenTableManager, line 104, in getTableState Module Products.ZenWidgets.ZenTableManager, line 292, in getTableStates Module ZPublisher.HTTPRequest, line 1217, in getattr Module ZPublisher.HTTPRequest, line 1177, in get Module Products.Sessions.SessionDataManager, line 93, in getSessionData Module Products.Sessions.SessionDataManager, line 180, in _getSessionDataObject Module Products.Transience.Transience, line 846, in new_or_existing Module Products.Transience.Transience, line 449, in setitem KeyError: 1199652340

Change History

Changed 10 months ago by ecn

  • status changed from new to closed
  • summary_ticket set to 0
  • documentation set to Not required
  • resolution set to worksforme
  • milestone set to zenoss-2.2

Brian, this is most likely an initial install problem or a bad cache problem.

Either re-install or clear the cache (from the command line:

$ zenoss stop
$ cd $ZENHOME/var
$ rm *.zec
$ zenoss start

Thanks for the bug report.

Changed 3 months ago by bbibeault

  • reviewed set to 1
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