Ticket #3314 (closed defect: Fixed)
snmp trap causes zentrap to exit
| Reported by: | zenoss | Owned by: | ecn |
|---|---|---|---|
| Priority: | 3 - Medium | Milestone: | zenoss-2.3 |
| Component: | All | Version: | 2.2.0 |
| Keywords: | Cc: | ||
| Community Patch Attached: | Deployed @ Customer: | ||
| Installer: | Maintenance Target: | ||
| Specific ZenPack: | Maintenance Status: | ||
| Documentation Note?: | Not required | Regression: |
Description
Zenoss Zenoss 2.2.0
OS Linux (i686) 2.6.9 (Linux 2.6.9-67.0.4.plus.c4smp #1 SMP Sun Feb 3 09:01:09 EST 2008 i686)
Zope Zope 2.8.8
Python Python 2.4.4
Database MySQL 5.0.58 (Ver 5.0.58)
RRD RRDtool 1.2.26
Twisted Twisted 2.5.0
NetSnmp NetSnmp 5.1.2
PyNetSnmp PyNetSnmp 0.28.6
WMI Wmi 0.1.12
Since the upgrade to 2.2.0, I've noticed zentrap exiting quietly at random. I started it with -v 10 and noticed a snmp trap seems to be the culprit. What can I run to get more detailed debug output? The log just showed the trap come in, and nothing else.
2008-06-06 22:22:16 DEBUG zen.ZenTrap: snmp trap swFwTrapIpsecTunnel
The trap does not make it into the Dashboard and there are no other log entries after this device's trap comes in.
It seems any traps coming from this device cause zentrap to die. The above is just the last one to come in. The device is a Sonicwall router if that helps. This has only been happening since moving to 2.2.0. I was able to receive the traps without issue in 2.1.x.
SonicWall Router Info:
# Model: SOHO3 (CPU: Toshiba 3927 H2 / 133 Mhz)
# Firmware version: 6.5.0.4
# ROM version: 6.2.0.0
Please let me know if I can provide anything else that may help.
