Ticket #3568 (closed defect: Fixed)

Opened 5 months ago

Last modified 4 months ago

only 9 interfaces of a router or a switch show up

Reported by: mray Owned by: gstreiff
Priority: 1 - Blocker Milestone: zenoss-2.3
Component: All Version: 2.2.3
Keywords: zenoss-2.2.4-verified Cc:
Community Patch Attached: Deployed @ Customer:
Installer: Maintenance Target:
Specific ZenPack: Maintenance Status:
Documentation Note?: Not required Regression:

Description (last modified by edahl) (diff)

Lots of users are reporting only have 9 interfaces showing up since they switched to 2.2.3. By most reports it is a regression from 2.2.2.

http://community.zenoss.com/forums/viewtopic.php?p=23348
http://community.zenoss.com/forums/viewtopic.php?p=23315
http://community.zenoss.com/forums/viewtopic.php?p=23740
http://community.zenoss.com/forums/viewtopic.php?p=23029
http://community.zenoss.com/forums/viewtopic.php?p=22956
http://community.zenoss.com/forums/viewtopic.php?p=22905

Change History

Changed 5 months ago by edahl

  • owner changed from edahl to ecn

Changed 5 months ago by edahl

  • description modified (diff)

Changed 5 months ago by edahl

  • description modified (diff)

Changed 5 months ago by bbibeault

  • owner changed from ecn to ian
  • reviewed changed from 0 to 1

Changed 5 months ago by bedwards

I added a script that counts the number of interfaces returned by an ifIndex walk. It returns 58 for colo3560g, so this bug appears to be higher up the stack.

changeset: [9877]

Changed 5 months ago by bedwards

the 2.2.3 virtual appliance doesn't have a /home/zenoss/lib/python/pynetsnmp folder.

Changed 5 months ago by bedwards

it is in /usr/lib/python2.4/site-packages on rPath

Changed 5 months ago by bedwards

  • owner changed from ian to gstreiff

2.2.3 rpath install has pynetsnmp 0.28.7, whereas ubuntu stack install has 0.28.6. Apparently 0.28.7 has a regression that causes this defect. the rpath installer should be changed to include pynetsnmp 0.28.6. The defect seems to flop virtual and physical interfaces. For colo3560g only virtual interfaces show up (3 portchannels and 2 vlans) in the stack installer, the virtual interfaces do not show up (correct behavior) only GigabitEthernet interfaces show up.

Reassigning to Glenn to stick the 0.28.6 pynetsnmp in the rpath installer.

Changed 5 months ago by bbibeault

  • keywords zenoss-2.2.4-accepted added; zenoss-2.2.4-proposed removed

Changed 4 months ago by gstreiff

  • keywords zenoss-2.2.4-patched added; zenoss-2.2.4-accepted removed

Added pynetsnmp 0.28.8 to the appropriate label in rpath (zenoss-project.zenoss.loc@zenoss:devel-beta). Using 0.28.8 since that is what is targetted
for the other packaging formats for 2.2.4.

If this verifies properly (along with the rest of the 2.2.4 release), then
the fix will be promoted to customer-facing rpath labels/branches:

zenoss-project.zenoss.loc@zenoss:[core,pro,enterprise]-2.2

visible from the rpath update server outside our firewall

Changed 4 months ago by gstreiff

  • keywords zenoss-2.2.4-verified added; zenoss-2.2.4-patched removed
  • status changed from new to closed
  • resolution set to fixed

Validated against a switch with 40+ interfaces associated with it:

/home/zenoss/bin/zenmodeler run --now -F -d <switch_hostname> --weblog

No warnings after zenoss.snmp.InterfaceMap and all 40+ iterfaces show up in the ui
for the switch.

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